Having worked as a Las Vegas personal injury lawyer for well over 30 years, I’ve been able to filter through the good vs. the bad, the honest vs. the dishonest. Once you have done your research, compare it to our list below. Use your best judgment in selecting your preferred mechanic and do not be coerced into selecting one simply based on the insurance company’s list. After all, this is your vehicle–you drive it every day, you’ve spent a lot of your hard-earned money on it. You want to ensure the best auto care possible. Below is a list of auto body shops that our clients have worked with and have received satisfactory results:
1.) Search for a Good Mechanic Online
CarTalk is a great resource to look for a mechanic recommendation or to find reviews on a mechanic you are researching. It is an online community that features reviews of well-over 30,000 mechanics. Become a detective: read through the reviews, ask your own questions. Pay close attention to the negative comments and feedback.
2.) Browse through the AAA-Approved Auto Repair Network
Even if you don’t have AAA, choosing a shop from their Approved Auto Repair Network can be a great resource for mechanic vetting. To provide their online audience with uniformity, all participating auto shops must offer 12 month/12,000 mile warranties on all auto repairs, alongside requiring various Automotive Service Excellence (ASE) certifications and pass various AAA auto body inspections on an annual basis. Which leads us to #4…
3.) Research ASE and Manufacturer-Certified Shops
Mechanics who are certified by National Institute for Automotive Service Excellence (ASE), are certified both as a mechanic and as a specialist on each manufacturer of the particular make of car that they work on. So, for instance, if you drive, say, a 2015 BMW X5, you can browse by the year, make, and model of your vehicle and find a certified auto shop nearby for your particular vehicle. That certification alone is a pretty great indicator that the mechanic you are researching knows what they are doing.
Once you’ve decided on your mechanic and / or auto body repair shop, you’ll want to ask a few questions to determine whether or not they are a good fit for your wants and needs. Ask questions like:
– How many years of experience do you have? Where can I find your client reviews?
– Is their work guaranteed? Do they offer any type of warranty?
– Is all of their equipment ASE-certified? What type of certifications do their technicians have?
– Are their parts new, used, OEM, or after-market?
– Can you provide them with your own parts?
– Have they worked on your year, make, and model before?
– Do they provide loaner cars or a free shuttle while your car is being worked on?
– How long will your repairs take?
– Will they work directly with your insurance company?